What our Customers say...
Alex (Crew Chief) and Michael (Crew Chief in-training) did a great job! Overall we are very pleased with their services.
SERVPRO's Staff was efficient, professional, and friendly. They were concerned about doing their job well.
Thank you for everything! Alex and Steven did a great job!
The Production Crew was very nice, punctual, respectfull and hard working.
All the service people who came to my house were very knowledgeable, professional and courteous.
Alex (Our Crew Chief) and his team have been extremely patient with us and answered all of our questions. SERVPRO of South Brevard have been super helpful!
All of the SERVPRO employees were very courteous and eager to please.
Keep Up the Great Work SERVPRO!
These people were terrific!
They did an awesome job. Kept us informed each day as to what we should expect, and what the process would be going forward. The crew chief was very professional, knowledgeable and courteous. I would highly recommend SERVPRO to anyone who may need their services, and I would not hesitate to use them in the future. We had used a diiferent restoration company in our area which our insurance company, the Hartford, had hired, and they only made the situation much worse. Thank you SERVPRO for making everything right!
We would like to thank SERVPRO for their quick response to our hurricane irma problam.
Also, we would like to provide some feedback on the crew who was sent to perform the services. All three gentlemen were polite and friendly and tookgreat care when moving our furniture. Their crew cheir, Alex Josephs was a true professional. We were impressed with his conduct. He kept us informed of every step in the process and we especially appreciated his puncyuality. the crew was here for four days and arrived on time. The one occasion when the team was running about 40 minutes late, Alex called in advance to inform us of the delay.
The Crew did a GREAT job!
We very pleased that SERVPRO's staff called us back so soon after the hurricane. We will tell everyone about this.
Anyone that shows up a few days before a Category 5 hurricane will always have our recommendation!
Everyone is great!
Everyone was wonderful! I didn't name specific team members because there were so many.
Our company is happy with all the services provided by SERVPRO of South Brevard.
We received excellent services from SERVPRO of South Brevard's mitigation and construction crews!
SERVPRO of South Brevard's mitigation technicians and construction crews were very honest and performed very good work. All of the guys were nice to our kids when they were around, and we are thrilled with our repairs.
I am very happy with the work SERVPRO of South Brevard performed, and I will use them in the future if needed.
We are very happy with the results of our carpets! Headley was wonderful, and I really liked him.
We are very happy with SERVPRO of South Brevard's work, that's why we call you guys every time. The guys are on time and work hard.
We are very happy with our upholstery cleaning. Headley was organized and well prepared. Brian was pleasant and good worker.
I am very happy with the work SERVPRO of South Brevard performed.
We are all happy with the work that was done and the whole crew!
I am very pleased! Alex and his Crew were very professional and worked their tails off. I heard all good things about SERVPRO, and now I'm a believer!
I was extremely satisfied with how courteous an efficient the team has been, including Susan! She is always a pleasant voice over the phone! The communication has been great, and the crew cleans up very well. You guys are awesome!
On Saturday, August 5th, 2017, we awoke at 5:00 A.M. to water running out of a broken pipe below the sink. We turned off the water and began running a wet-vac to remove what we could of the water. SERVPRO of South Brevard was contacted to take care of the job around 7:30 A.M.
Around 8:30 A.M. Alex Joseph and Shawn arrived, assessed the problem, and began applying necessary corrective measures. This included measurements of affected areas, checking moisture in locations that I would not have checked, placing fans and dehumidifiers, changing fan locations, removing fans and dehumidifiers from areas that were dry. This continued until Tuesday, August 8th, 2017.
Alex and Shawn showed dedication above and beyond "normal" employees, in that they were available and ready to tackle a long job on the weekend on short notice.
Alex showed superior management skills in ensuring the teams time was used to ensure the maximum amount of work done, in the minimum time necessary to accomplish the task at hand. At all points of the job, Alex kept me informed, not only of the progress, but also the projected time needed to complete each phase of the job.
Alex's knowledge and expertise showed in his professionalism and mannerism as the team worked on the job. His general timeline was accurate as well.
Job well done!
Our company was very pleased with the carpet cleaning services, and everything looks really nice! The SERVPRO of South Brevard team was great.
We had SERVPRO of South Brevard clean our upholstery and we are very pleased. We are happy that the guys were so easy to talk, and make small changes.
I am very impressed with the work the crew performed. Alex (the crew chief) was very professional and polite!
All three separate teams that visited my home and performed services were professional and knowledgeable.
SERVPRO team did a GREAT job!!
Armand, David, and Emily are assets to your organization. They are professional, courteous, and helpful.
They have a very professional team, and performed great work!
The Crew Chief, Alex, was excellent. He explained everything and was very polite, helpful, and friendly.
June 8th, my wife and I woke up to about 2 inches of standing water in our house, our hot water heater had caused the leak and our insurance suggested that we use SERVPRO. So far this was one of the best decisions we made during this process, they came out within the hour, and immediately helped to sweep up and get rid of the remaining water before setting up all of their dryers and dehumidifiers. When I was at work, and they were left to make appointments with my wife for follow ups, they treated her with respect and kindness that you would have expected a family member to give. She told me that while she cried, they not only succeeded in doing their job, they succeeded and comforting her as well. If you find yourself in the terrible position of having to deal with the unfortunate life events that they are experts in cleaning up, they are the people to go to.
I was impressed with Armand and his team. They were very professional, and they kept the area clean as they worked.
SERVPRO arrived on time, and did a great job cleaning our carpets! Thank you SERVPRO of South Brevard!
We appreciated SERVPRO taking our non-washable area rugs off site to clean when we had a water leak.
We worked with Brian Paider and Devon Alverio, when my parents had experienced a sewage backup. They were very respectful and polite, in regards to my parents being in their mid-90's, during the entire process.
I never expected to have so much water damage on my bathroom wall. It was almost completely destroyed. These guys came in quickly and fixed the problem. They were so knowledgeable about the best products and solutions for my repair needs.
True experts in mold removal and cleaning. Sometimes you can’t see the mold, but it's there growing in your home, causing damage to your property. These pros will find it, and remove it in a quick and safe manner.
It can be hard to move on after a fire. Even harder if you don't have a company that knows how to restore your Satellite home. Your SERVPRO crew was efficient, effective, and helpful. A great company. I will call again for all of my needs.
I left my iron unattended while I answered the door for an old friend. Before I knew it, I had a fire on my hands. SERVPRO helped remove all the ash and damaged wood. They restored my laundry room to better than before.
The process went very smooth. Bill McCauley arrived quickly and was very helpful.
Continue to send to Headley. He's courteous, efficient and conscientious.
Never an issue! Always a pleasure to do business with.
The gentleman have been thorough, professional & always explained what they were doing.
The SERVPRO team is very nice & Courteous and put us at ease.
My carpet was filthy- 2 other companies cleaned it in the past year. None was done as well as SERVPRO!
Bill was on time, very professional & knowledgeable. SERVPRO will continue to get my business
In November of 2014 I had a water line break upstairs and Jamie was the technician that was dispatched to my dilemma. I want you to know you have an exceptional employee, Jamie, in your production technician division. His calm, patient manner was a great help to me when my frustration was at an all-time high. His attitude, communication skills, knowledge and his remarkable problem-solving abilities are rare indeed.
I am very pleased with the techs. They were wonderful. The techs took the time to explain everything and never made me feel rushed.
I am very happy with the services. The techs were great, friendly, trustworthy and a pleasure to be around, especially in these difficult times.
The work [SERVPRO provided] exceeded my expectations and my feelings of burden were quickly lifted as I observed the knowledge and skills of SERVPRO personnel and their team of specialists.
Thank you SERVPRO team, especially Sherry and Gavin, for doing such an outstanding job and turning that sense of burden into a sense of relief that all would be well. I recommend your services without reservation of qualification.
Always a pleasure to work with Headley, prices are professional and pleasant. Super job. Thank you.
I was very impressed with the SERVPRO folk's expertise, workmanship and attitude. They helped make a difficult time somewhat easier. They are a competent, professional, 'can do,' and customer friendly team --- as is their supervisor. It was a pleasure to work with you and your team on mediating the flooding incident at my residence.
To everyone: I recommend SERVPRO every chance I get. True professionals. Amazing results!
Your response to our catastrophe water damage situation was truly remarkable and very much appreciated. Your team that was onsite handled the entire situation very well and worked closely with [us] to coordinate the effort and advise all affected unit owners as to their situations.
Please thank the entire SERVPRO team for their dedicated efforts for long hour days to resolve our problem.
Thank you doesn't begin to cover what gratitude we're feeling. I am just so very pleased with the professionalism and quiet calm in my dealings with Sherry and all of the SERVPRO team during a very emotional and stressful time. I cannot thank you enough for taking such good care of us. SERVPRO is an amazing company with amazing people.